Consumer Statistics

Global Data Backup Survey Results

Covering 6149 respondents from 128 countries.

Survey respondents came from these countries: Algeria, American Samoa, Andorra, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives, Malta, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam, Zambia.

Survey conducted online between 12-01-2010 and 12-04-2010.

Survey methods include: Email, focus groups, surveys, social media

Survey Highlights:

  • 89.1% of home PC users do not perform regular backups.
  • 67.1% of home PC users have lost pictures and files on their home PC. 51.4.% within the last year.
  • 69.2% of home PC users are most worried about losing their digital pictures.

Survey Summary
The survey conducted found that people do neglect doing proper backups for their home PCs, and put their valuable data at unnecessary risk. Over 89% of the respondents do not perform regular backups, and of these people, 76.6% have suffered from data loss. Yet, 91.3% of respondents surveyed believe that backups are important.

Question 1: Do you think data backups are important?

backup mportantAn overwhelming 91.3% of respondents agreed that data backups are important, while only 3.3% said that it was not important. However, 5.4% did not know what backups meant and consisted of.

Question 2: If you don’t perform backups regularly (minimum: whenever you update a file), why?

backup why

13.8% of respondents did not know how to perform proper regular backups that occurred often enough so that they would not lose important data. However, the main reasons why respondents did not have regular backups was because of a belief that data loss would not happen to them, and that they were too lazy to perform regular backups (39.6% and 32.7% respectively). 13.9% of respondents cited cost as a reason why they did not do backups.

Question 3: What do you believe is the greatest risk for data loss for your home PC?

backup cause

Virii remain high on the list as one of the greatest fears of data loss, with 50.9% of the respondents saying that data loss due to virus attacks as a primary risk factor. The second greatest fear is more than half of that, at 24.5%, is a hard drive crash. Theft and accidental damage only accounted for 24.6%.

Question 4: How often do you backup your home PC?

backup frequency

A majority of the respondents of the backup survey did not perform any backups for their home PC at all (45.6%). Only 0.9% of the respondents said they did daily backups. 10% said they do backups on a regular weekly or monthly basis, which has theoretically shown to be insufficently regular enough. 38.8% of the respondents said they do backups on a irregular basis, which only preserves a portion of their data, and causes them to lose all new data since their last backup. A small percentage of respondents (4.7%) did not know how to perform backups.

Question 5: Have you lost any important data such as pictures or documents from your home PC?

backup last data loss

76.6% of the respondents surveyed said that they had lost data, and a large number (22.1%) had lost data within the last year. This is in line with our results that showed 45.6% do not perform any form of backups, and that over 89% do not have regular backup schedules.

Question 6: In terms of files and data on your home PC, what are you most worried about losing?

backup dataA large 52.3% of respondents surveyed were worried about losing pictures and videos, while 24.1% were afraid of losing documents. This may be because pictures and videos are essentially memories and are almost impossible to recreate, while documents may be vital, but some can still be recreated given enough time and effort.

Results and Findings

Data loss does happen, and it happens to many people, often when they least expected it. Most data loss is irreparable and often covering many years of memories. This survey is commissioned by Singapore online backup provider – Vodien Internet Solutions

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